How much is shipping? TOP
DOMESTIC SHIPPING RATES:
We offer free Ground shipping for domestic orders over $75. Your shipping is calculated when you check out based on the shipping option that you choose. We also ship to military and International address.
If the address that you provide is incomplete/undeliverable and returned to Luv My Bag, you will be responsible for shipping charges to the corrected address.
How soon will I receive my order? TOP
Your order will ship within 1-2 business days unless otherwise stated. We use 1st Class Mail, Parcel Post and Fed Ex Ground for economy shipping depending on the weight of your order and where it is being delivered to. allow 2-9 days for shipping. You will receive an email with shipping confirmation once your order is shipped.
If your order is shipping outside the continental US, You will receive notice of shipping with tracking information. Depending on your country and local mail delivery, priority intl and express intl may not be able to be tracked once inside your country's borders.
Do you accept returns? TOP
Please request a return authorization number by emailing us at email@example.com
We will not be able to accept any returns without a Return Authorization Number (RAN).
Please specify reason for return and your choice of product exchange or refund.
- Products must be in new and unused condition with all tags attached and be in original packaging.
- Returns without tags will not be accepted
- Returns must be sent back to us prepaid and insured (by the carrier of your choice).
- Items marked "FINAL SALE" cannot be exchanged or returned.
- Shipping charges are non-refundable.
- Include a copy of the original packing slip
- Authorization # must be printed on the outside of the returning package.
Once authorization is given, the return must be received by Luv My Bag within 15 days of authorization.
What forms of payment do you accept? TOP
We accept Visa, Mastercard, American Express, Discover and PayPal.
Prices are calculated in U.S. dollars.
After an order is placed, an order confirmation will be sent immediately via e-mail. Credit cards will be charged at the time of checkout for all items in your shopping cart. If you receive notice that an item or items are backordered, you can choose to cancel the order and your card will be refunded for any backordered items that you do not wish to wait for.
Is 2nd Day Air Shipping available? TOP
Yes. 2nd day air is available thru Fed Ex. Make sure you provide a phone # and email address for contact since time is of the essence. Luv My Bag will call you with a quote. Once you approve the quote, a Paypal request for shipping charges will be emailed to the email address that you provided.You will then be able to pay using the card of your choice.
We will ship your order once the shipping funds have been received. We will do our best to ship out your order as quickly as we can. Please provide your best contact # so that we can make this happen for you.
Do you ship internationally? TOP
Yes, we ship internationally. Luv My Bag ships our packages via USPS International 1st class mail, International priority and international express. At checkout, the shopping cart will offer you choices and charges for shipping for the items that you have chosen. If you want overnight shipping via Fed Ex, please email us at firstname.lastname@example.org We must have an exact address for this. Fed EX can not give you a quote without a full delivery address and delivery phone #.
Do you offer wholesale? TOP
We do not offer wholesale or drop ship accounts.
We respect your privacy, and take great care to safeguard information in our possession. We NEVER share your information with any third parties.
Is your website secure to order from? TOP
Yes, we use a 128-bit Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase.